The annual Consumer Electronics Show was held this January 9-12 in Las Vegas. The show always serves up a mind-blowing array of innovations – some wacky, some on the bleeding edge, some that you’ll see come to fruition in the very near future.
Online publication Retail Dive recently published a follow up to the show, listing their five big takeaways from the show.
Retail Tops Innovators Lists
At the High-Tech Retailing Summit, retailers discussed how Artificial intelligence and augmented reality are helping retailers create more personalized experiences in stores and online, and better connect with shoppers. Beauty category winners like Sephora and brands such as L’Oreal are embracing augmented reality to great effect. And others discussed how retailers are working with manufacturers to create products and speed them to market. CES and the High-Tech Retailing Summit also showcased how retailers are themselves, technology innovators.
Voice is it
2017 is the year that voice really took off, thanks to the growing use of Alexa and the voice connected Amazon devices. But in 2018, its expected that Google Home will close the gap in the race for top AI.
Second-tier voice assistants like Samsung’s Bixby and Microsoft’s Cortana could gain ground. But they have a lot of catching up to; Some 30 million voice assistant devices have already been sold by Amazon and Google.
Alexa will be everywhere
Alexa has 25,000 skills and growing, and integrated into roughly 4,000 smart devices. The technology was part of dozens of announcements at CES. This follows a strong holiday season for Amazon, during which the company claims to have sold millions of Echo devices.
Autonomous vehicles are the new pop-ups
We’re still got a way to go before autonomous cars are the norm.
But solutions are being developed beyond the delivery space as evidenced by Toyota’s e-Palette, an autonomous vehicle that promises retailers a way to create mobile shops, pop-ups and kiosks. The vehicle itself was announced along with a consortium of retailers being called the “e-Palette Alliance” and includes Uber, Amazon and Pizza Hut to help guide the direction this technology takes.
Kohler jumped into the AI market with the Verdera Voice Lighted Mirror with Alexa, and Toto had a $10,000 smart toilet that cleaned itself and can be controlled remotely. And everything, everywhere will soon talk to each other, and even talk back to the humans at some point soon. Samsung alone invested some $14 billion in IoT platform research last year alone.
Adoption, however, will continue to remain slow. A recent study from Scripps Networks Interactive found interest in smart devices is still low, especially for some of the high profile products on display at CES. The technology is considered “nice-to-have,” but pain points aren’t enough to spur a purchase.
• 5 Big Takeaways from CES [Retail Dive]