A Canadian family whose $846,000 inheritance was lost by UPS will finally get the cash back from their bank, 10 months after their ordeal started.
The intended $846,000 delivery was a bank draft from TD Canada Trust, which still hadn’t refunded the lost fortune almost 10 months later.
Instead, UPS offered an apology and $32 to pay for the mailing costs, according to a CBC News report.
But the bank had a change of heart, hours after Lorette Taylor and her brother Louis Paul Herbert’s troubles were widely published last week.
Taylor had obtained the bank draft — which is like a certified check, but the money is taken from a customer’s account immediately and held by the bank until the draft is cashed — after TD told her it was the safest way to send the large sum.
Taylor’s brother, Louis Paul Herbert, went to a local UPS store near Cornwall, Ontario, where he was expecting a package from his sister containing his share of the inheritance in a bank draft. But it never came.
With mounting credit card debts and no source of income, Herbert said, he desperately needed the money to survive.
What followed was a 10-month battle among the family, the bank and UPS that caused “unbelievable frustration,” Taylor said.
TD had refused to refund the money unless Taylor signed an agreement to pay back the bank if someone cashed the lost draft, which does not expire like regular checks.