eCommerce,
Retail,

Nordstrom’s 24-Hour a Day Men’s Store

April 18, 2018

nordstom mens store new york

It’s 2 am and you realize you need a new jacket or shoes for a morning meeting. Don’t worry,  Nordstrom has you covered. Nordstrom is opening a men’s store in New York City that will operate 24 hours a day.

The store will offer a variety of services, including overnight in-store pickup, a self-service return kiosk, shoe shining, and “sneaker cleanings.”

The new, 47,000-square-foot store at 235 W. 57th St. — across the street from what will be a much-bigger Nordstrom department store that’s slated to open next year — will offer 24-hour, curbside pickup for online orders.

Some of the amenities that customers will find include:

Store Pick-Up 24/7

Shoppers can order online, then drop by the store any time, day or night, to pick up their purchase. Purchases are limited to what’s available at the New York men’s store, which can be viewed online.

Same Day Delivery

Nordstrom shoppers can get their purchases dropped off at their home or office for a $20 fee. The service, restricted primarily to the borough of Manhattan, is also available for online purchases.

Clubhouse Bar

Customers can grab a glass of wine or a light bite like a lobster roll at the store’s upstairs bar. If they prefer to sip while they shop, a store employee will bring a cocktail to them.

Express Returns

The New York store is the second location in Nordstrom’s network to have kiosks where customers can scan a receipt, place an unwanted item in a bag provided by the store, then simply drop the bundle inside a returns box.

Customized Products

Shoppers increasingly want to put their personal stamp on whatever they’re wearing. At the men’s store, they will be able to customize Shinola watches, picking the face and band that they prefer. Or, they can visit the Levi’s Tailor Shop downstairs, and get their jeans hemmed or a favorite saying embroidered on a denim jacket.

A section of the store filled with fragrances and other grooming products will also feature a barber chair. Customers can enjoy services ranging from a massage to a shave.

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